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The 4 Pillars of Successful Negotiation

Published by Pearson (August 18, 2024)

ISBN-13: 9780135336854

  • Course

$99.99

Product details

2.8 hours of video; Quizzes; Credly badging; 365-day course access

Includes

  • Business negotiation strategies
  • Negotiation behaviors to avoid
  • Self-management and confidence techniques

Language: English

Product Information

Negotiating with anyone can feel intimidating, but even more so when it is with someone you perceive to be more powerful than you—such as your manager, a recruiter, or a customer. Being strong, smart, and confident at negotiating is critical to reaching your goals in any field. This course helps you prepare for those conversations, avoid the typical traps, deal with more difficult negotiators, improve business relationships, and achieve ethical win-win outcomes.

Debra Stevens—trainer, coach, keynote speaker, and author—shows you the ins and outs of being a successful negotiator. Through real-world scenarios role played by a team of business actors, you'll see first-hand what to avoid and how to apply effective negotiating strategies.

With tips, reflective exercises, and comprehensive supporting materials, this video course empowers you to move beyond conventional negotiation methods, adopt new viewpoints, and embark on a journey toward mastering negotiation skills.

Lesson 1: Set yourself up for the win-win

Lesson 2: Negotiation when you are not feeling confident

Lesson 3: 3 types of behaviors to avoid in negotiation

Lesson 4: Use assertiveness to hold your own

Lesson 5: Know when to influence and when to negotiate

Lesson 6: Manage unhelpful thinking

Lesson 7: Plan and prepare

Lesson 8: Finalize your boundaries

Lesson 9: Four steps to create a positive environment

Lesson 10: Understand what they want

Lesson 11: Techniques for a successful discussion

Lesson 12: Proposing, bargaining, and reaching agreement

Lesson 13: Troubleshoot when things go wrong

Lesson 14: Review and reflect

Summary

Next steps and fresh thinking

Debra Stevens, trainer, coach, inspiring speaker, and founder of Debra Stevens Training and Coaching, has been running award-winning experiential workshops on conscious human skills for more than 26 years. Her training and speaking have taken her all over the world. She has worked with thousands of people at all levels in companies such as Coca-Cola, Network Rail, Santander, Stena Line, and Hovis, improving their human skills and helping them to be more successful leaders, salespeople, customer service operatives, business owners, parents, friends, and partners. She is the author of Stand Out.

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