Customer Support
Order Management help
For help with your course or pathway purchase or your account login, please contact our Order Management team via the phone or chat options on this page.
Phone: +1 800-922-0579
Hours: Mon-Fri 8:00am–12:00am Eastern Time
Chat: Get help from a Pearson Order Management service representative during the hours of operation listed above.
The button below will be active during hours of agent availability.
Tech Support help
For help with technical issues regarding your courses or pathways, please send an email to pearsonskillingsupport@pearson.com with the following: course or pathway affected, the email address associated with your account, and a specific description of your problem. Common issues needing support might include course content, expiration, renewal, and deactivation.